Terms & Conditions
Effective Date: April 1, 2025
Welcome to Stitch Your Story LLC ("Company," "we," "us," or "our"). By using our website [www.stitchyourstoryllc.com] ("Website"), you agree to the following terms and conditions. Please read them carefully.
​
1. General Terms
-
By accessing this Website, you confirm that you are at least 18 years old or have parental consent.
-
We reserve the right to modify these terms at any time. Continued use of the Website constitutes acceptance of any changes.
​
2. Orders & Payments
-
All orders are subject to availability and acceptance.
-
Prices will be quoted in USD and are subject to change without notice.
-
Payments must be received and completed before production begins. We accept checks and all major credit cards.
​
3. Customization & Approvals
-
Customers must provide accurate design files, mock-ups and specifications.
-
Once approved, custom orders cannot be changed or canceled.
-
We are not responsible for errors in customer-submitted artwork or specifications.
​
4. Shipping & Delivery
-
Shipping times are estimates and may vary due to factors beyond our control.
-
Customers are responsible for providing accurate shipping information.
​
5. Returns & Refunds
-
Due to the nature of custom products, all sales are final unless the item is defective or incorrect.
-
Defective or incorrect items must be reported within 5 days of delivery with photo proof.
-
Although all sales are final, we will work with you to correct any issues that you might have.
​
6. Intellectual Property
-
All website content, including logos and images, is owned by Stitch Your Story LLC.
-
Customers confirm they have rights to use any uploaded designs and logos for customization.
​
7. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
-
​
By using our Website, you acknowledge and agree to these Terms and Conditions.